Error importing CIs

Moderator: crythias

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igoralvarez
Znuny newbie
Posts: 44
Joined: 14 Oct 2015, 10:17
Znuny Version: 3.3.8

Error importing CIs

Post by igoralvarez »

Hi,

When i am importing a lot of CIs (+300.000) i have someone that couldnt import and this is the error:

ERROR: OTRS-ImportExport-02 Perl: 5.10.0 OS: linux Time: Wed May 4 17:33:36 2016

Message: Need ImportDataRow!

Traceback (33725):
Module: Kernel::System::ImportExport::ObjectBackend::ITSMConfigItem::ImportDataSave Line: 633
Module: Kernel::System::ImportExport::Import Line: 2184
Module: /opt/otrs/bin/otrs.ImportExport.pl Line: 114

What is this error?? How can i solve???

Thank you.
igoralvarez
Znuny newbie
Posts: 44
Joined: 14 Oct 2015, 10:17
Znuny Version: 3.3.8

Re: Error importing CIs

Post by igoralvarez »

and when i am importing +50.000 it is very slow and importing 1 CI per 4 seconds, why?
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