Hi,
when user adds new or close ticket via web interface, he receives notification as usual (by "ticket state update" filtered "closed successfully")
is it possible to disable this?
there is a message filter, where I can deselect "web", but it applies only to ArticleCreate or ArticleSend, not the Ticket* or Notification*
Disable notifications for ticket from web panel
Moderator: crythias
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- Znuny advanced
- Posts: 102
- Joined: 24 Jun 2016, 11:36
- Znuny Version: 5.0.3-01
- Real Name: Ronald Jerard
- Company: Medina
Re: Disable notifications for ticket from web panel
You can check preferences.
OTRS 5.0.3-01 - MySql - SLES -