Disable notifications for ticket from web panel

Moderator: crythias

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lamak
Znuny newbie
Posts: 4
Joined: 16 Aug 2016, 02:10
Znuny Version: 5.0.9

Disable notifications for ticket from web panel

Post by lamak »

Hi,
when user adds new or close ticket via web interface, he receives notification as usual (by "ticket state update" filtered "closed successfully")
is it possible to disable this?
there is a message filter, where I can deselect "web", but it applies only to ArticleCreate or ArticleSend, not the Ticket* or Notification*
ronaldjerardmedina
Znuny advanced
Posts: 102
Joined: 24 Jun 2016, 11:36
Znuny Version: 5.0.3-01
Real Name: Ronald Jerard
Company: Medina

Re: Disable notifications for ticket from web panel

Post by ronaldjerardmedina »

You can check preferences.
OTRS 5.0.3-01 - MySql - SLES -
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