Hi,
Working on OTRS, Suddenly We got an error- "Session invalid. Please log in again."
After that we never able to login, each time same error message is showing.
For which reasons this error is showing?
And what should we do now to solve this problem?
Please help us anybody.
Thanks
Shariful
Session invalid. Please log in again.
Moderator: crythias
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Session invalid. Please log in again.
Have a look at the log files...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
-
shariful
- Znuny newbie
- Posts: 3
- Joined: 30 Aug 2016, 08:16
- Znuny Version: OTRS5.6
- Real Name: Md. Shariful Islam
- Company: Leads Corporation Limited
Re: Session invalid. Please log in again.
How Can I Fix It ? Please help me.
Thanks
Thanks
-
root
- Administrator
- Posts: 4232
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Session invalid. Please log in again.
What's in your logfile? Without knowing any advice will be just guessing.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Session invalid. Please log in again.
I suppose you are using VPN connections while working inside OTRS?
-
shariful
- Znuny newbie
- Posts: 3
- Joined: 30 Aug 2016, 08:16
- Znuny Version: OTRS5.6
- Real Name: Md. Shariful Islam
- Company: Leads Corporation Limited
Re: Session invalid. Please log in again.
No, I'm not using VPN.
Re: Session invalid. Please log in again.
Is the system accessible from in- and outside your company?
Re: Session invalid. Please log in again.
Hi,
reset your browser (delete caches) and try again.
Flo
reset your browser (delete caches) and try again.
Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
-
skullz
- Znuny superhero
- Posts: 656
- Joined: 24 Feb 2012, 03:58
- Znuny Version: LTS and Features
- Real Name: Mo Azfar
- Location: Kuala Lumpur, MY
- Contact:
Re: Session invalid. Please log in again.
maybe disable this ? Framework > Core::Session
You do not have the required permissions to view the files attached to this post.
My Github
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English