Hi All! I need that some users from specific group cat't see "close" button. Please help me, how can i do it for specific group not for queue. Thank!
OTRS 5.0.13
CentOS 7.5
How to hide close button with ACL
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root
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Re: How to hide close button with ACL
Here's an example hiding the close button, reference for properties can also be found in the manual.
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nkrivtsov
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Re: How to hide close button with ACL
Thank for quick reply root! But i saw this example in manual, there is example how to restrict access to QUEUE but not for group 
. In the Sysconfig ->Ticket -> Core::TicketACL -> ACLKeysLevel2::Properties i did't see "Group" key.
. In the Sysconfig ->Ticket -> Core::TicketACL -> ACLKeysLevel2::Properties i did't see "Group" key.-
root
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Re: How to hide close button with ACL
Search in the reference for Group_rw 
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?