[Solved] REST interface configitem search

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tinti
Znuny newbie
Posts: 11
Joined: 24 Oct 2016, 16:16
Znuny Version: 5.0.14
Real Name: Raoul

[Solved] REST interface configitem search

Post by tinti »

Hi,

does someone know how I can lookup linked items just like in the OTRS user interface. For example I am searching in the web panel for a customer and receive all linked servers in the user interface.
How can this be done when searching using the REST API?

Thanks
Last edited by tinti on 14 Nov 2016, 11:38, edited 1 time in total.
jojo
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Re: REST interface configitem search

Post by jojo »

We have an Add-On for this only available for our OTRS Business Solution™ Customers.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
tinti
Znuny newbie
Posts: 11
Joined: 24 Oct 2016, 16:16
Znuny Version: 5.0.14
Real Name: Raoul

Re: REST interface configitem search

Post by tinti »

Ok, so no item relations in free OTRS. What is the name of this Add-on?
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: REST interface configitem search

Post by jojo »

It is not listed on the webpage but exposes the link layer via webservices
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
tinti
Znuny newbie
Posts: 11
Joined: 24 Oct 2016, 16:16
Znuny Version: 5.0.14
Real Name: Raoul

Re: REST interface configitem search

Post by tinti »

Thanks.
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