Hi,
does someone know how I can lookup linked items just like in the OTRS user interface. For example I am searching in the web panel for a customer and receive all linked servers in the user interface.
How can this be done when searching using the REST API?
Thanks
[Solved] REST interface configitem search
Moderator: crythias
[Solved] REST interface configitem search
Last edited by tinti on 14 Nov 2016, 11:38, edited 1 time in total.
Re: REST interface configitem search
We have an Add-On for this only available for our OTRS Business Solution™ Customers.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: REST interface configitem search
Ok, so no item relations in free OTRS. What is the name of this Add-on?
Re: REST interface configitem search
It is not listed on the webpage but exposes the link layer via webservices
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com