How to make two Dynamic Fields(Dropdown) relevant?

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nouphet
Znuny newbie
Posts: 36
Joined: 21 Mar 2014, 11:04
Znuny Version: 5.0.17
Real Name: Toshihiro Takehara
Company: Craftsman Software Inc.
Location: Japan
Contact:

How to make two Dynamic Fields(Dropdown) relevant?

Post by nouphet »

Hi,

How to make two Dynamic Fields(Dropdown) relevant?

For example,

[DynamicField001]
type: dropdown
value: Japan, America, Singapore

[DynamicField002]
type: dropdown
value: Tokyo, Fukuoka, Hokkaido, New York, San Francisco, Singapore,,, etc.

if [DynamicField001] is selected value "Japan", [DynamicField002]'s dropdown list shows only "Tokyo, Fukuoka, Hokkaido"

How can I do this?
thanks you very much.
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: How to make two Dynamic Fields(Dropdown) relevant?

Post by RStraub »

You should be able to solve that using ACLs. There is a plethora of threads regarding this issue. Try searching for "Dependant fields" and you will find solved threads like this:
viewtopic.php?f=61&t=16688&p=77236#p77236
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
nouphet
Znuny newbie
Posts: 36
Joined: 21 Mar 2014, 11:04
Znuny Version: 5.0.17
Real Name: Toshihiro Takehara
Company: Craftsman Software Inc.
Location: Japan
Contact:

Re: How to make two Dynamic Fields(Dropdown) relevant?

Post by nouphet »

Hi RStraub,

Thank you for your advice.
I'll check the article and try.

thanks :)
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
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