Notifications

Moderator: crythias

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stratus66
Znuny newbie
Posts: 36
Joined: 30 Oct 2015, 13:41
Znuny Version: otrs5
Real Name: Stratos Misinezis
Company: IT-Advisor

Notifications

Post by stratus66 »

Do not seem to work at all. I am on 5.0.15 and I was on 5.0.4 but still there was the problem as well. Anyone can help me about this?
stratus66
Znuny newbie
Posts: 36
Joined: 30 Oct 2015, 13:41
Znuny Version: otrs5
Real Name: Stratos Misinezis
Company: IT-Advisor

Re: Notifications

Post by stratus66 »

Well I found out that if I use a different email account to send a notification, that the notification email is being sent, but not at all times. It is under investigation. Where I could possibly see in my otrs system the log for mails that comes to my system and going out of my system to see what happens?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Notifications

Post by jojo »

check the log. Some Webmailer add headers which supress auto replies
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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