ACL - Documentation where are properties defined?

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Phatcat091
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ACL - Documentation where are properties defined?

Post by Phatcat091 »

I have viewed https://otrs.github.io/doc/manual/admin ... n.html#acl

But there's no explanation of what the various properties represent.

Properties > Queue is then further able to be defined, but there's no reasoning or documentation on what they are. I mean if there was a list to go off of I could just guess and check, but it's just a box.

Where is the description of all the available selections?
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jojo
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Re: ACL - Documentation where are properties defined?

Post by jojo »

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Phatcat091
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Re: ACL - Documentation where are properties defined?

Post by Phatcat091 »

Which property would I need to use to hide the SLA and Services menus from a ticket. Or would I need to go about it a different way?
jojo
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Re: ACL - Documentation where are properties defined?

Post by jojo »

Propertiy is the match setting (If Queue name is ABC then...)

You can not hide a full functionality within a screen, justhave a whitelist or blacklist on the vaules)
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