Unable install package in OTRS 6

Moderator: crythias

Locked
dtanhthy
Znuny newbie
Posts: 2
Joined: 19 Nov 2018, 11:17
Znuny Version: 6.0.14-01

Unable install package in OTRS 6

Post by dtanhthy »

Hi everyone,
I have a problem with OTRS 6, I can't install new package in OTRS. After click button "Install", it's not show button 'continue' ??? Anyone help me?
Thanks all.
You do not have the required permissions to view the files attached to this post.
fcasal
Znuny wizard
Posts: 336
Joined: 21 Apr 2014, 16:14
Znuny Version: 6.0.18

Re: Unable install package in OTRS 6

Post by fcasal »

Perhaps is because you have 6.0.14 and the repository shows another version. Have you updated the online repository?

Greetings.
wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Unable install package in OTRS 6

Post by wurzel »

Hi,

the versions may be different this is OK.


Do you have a proxy? Do you have internet connection?
Can you install it via otrs.Console.pl command?

regards
Florian
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Unable install package in OTRS 6

Post by reneeb »

Can you check the sysconfig setting Package::AllowNotVerifiedPackages ?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
dtanhthy
Znuny newbie
Posts: 2
Joined: 19 Nov 2018, 11:17
Znuny Version: 6.0.14-01

Re: Unable install package in OTRS 6

Post by dtanhthy »

I checked AllowNotVerifiedPackages.
Locked