How to disable "all Tickets" button in customer view?

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DannyJoe
Znuny newbie
Posts: 3
Joined: 14 Jun 2019, 17:47
Znuny Version: community
Real Name: Danny

How to disable "all Tickets" button in customer view?

Post by DannyJoe »

Hello,

my customer don't want to see all tickets and already closed tickets, in his customer ticket overview.

So i would like to delete this two buttons in customer portal. Is it possibel to do this? And how?
I already tried a few things in Sysconf, but i wasnt able to figure it out.

Thank you,

Danny
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zzz
Znuny superhero
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Joined: 15 Dec 2016, 15:13
Znuny Version: All
Real Name: Emin
Company: Efflux GmbH
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Re: How to disable "all Tickets" button in customer view?

Post by zzz »

Hello Danny,

As far as I know, there is no way to disable it via the config.
The easiest way would be to comment out the lines 15–21 in CustomerTicketOverview.tt (untested).

Best regards
Emin
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