Hi,
I have installed OTRS 6 in CentOS
I have a problem adjusting the Matrix Criticity-Impact-Priority
Adjusting the values of the table, when i Save, it returns to the previous values.
I can't any error in log.
Does anybody have ideas about this?
Thanks
Matrix Criticity-Impact-Priority - Problem
Moderator: crythias
Re: Matrix Criticity-Impact-Priority - Problem
Hi,
check the fields impact + criticality in the dynamic field settings
I had similar errors in old versions (3.x) and mostly there were errors (very long descriptions for example) in the dynamic fields.
Flo
check the fields impact + criticality in the dynamic field settings
I had similar errors in old versions (3.x) and mostly there were errors (very long descriptions for example) in the dynamic fields.
Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
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OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.