Hello everyone, I need help with Dynamic Fields.
I have a requirement to display a dynamic field in the new ticket template, but this dynamic field must be per customer.
For example:
customer 1 must have these dynamic fields -> field1, field10.
Customer 2 must have these dynamic fields -> field2, field3.
Thanks everyone for your help.
I have 0TRS 6 Community Edition.
Dynamic fields per customer
Moderator: crythias
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- Administrator
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Re: Dynamic fields per customer
Hi,
This requirement is only possible if you start coding yourself if you're familiar with Javascript or commercial add-ons.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 2
- Joined: 23 Apr 2020, 01:39
- Znuny Version: OTRS 6
- Real Name: Julio Estrada
- Company: Sistemas Aplicativos S.A.
Re: Dynamic fields per customer
hi roy thanks for the reply.
I saw a plugin created by your company. But I understand that it is only available with the support service, can I buy it separately?.
I know javascript, how can I start development? Is there any documentation that explains how to get started?
Regards.