root@localhost permission denied

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aquino
Znuny newbie
Posts: 1
Joined: 13 Aug 2020, 19:47
Znuny Version: 6.0.28
Real Name: germano aquino

root@localhost permission denied

Post by aquino »

Hi i'm aquino. I installed the OTRS 6.0.28 in debian 10, mysql 8 and apache 2.

When I Log in with root@localhost the Admin tab doesn't appear and when I try IP-Server/otrs/index.pl?Action=AdminUser the message shows up:

Message: No permission to use this frontend module!
wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: root@localhost permission denied

Post by wurzel »

Hi,

check the docs
https://doc.otrs.com/doc/manual/admin/6 ... quirements
MySQL 5.0 or higher (MySQL 8+ is not supported)
you have to go for other version

Cheers
Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

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