Integrate znuny-6.5.22 with BitBucket, Confluence

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gopalakrishna
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Integrate znuny-6.5.22 with BitBucket, Confluence

Post by gopalakrishna »

Dear Concerned
Could you pl provide any document for znuny-6.5.22 integrate with Bitbucket, confluence?


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GopalaKrishna
root
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Re: Integrate znuny-6.5.22 with BitBucket, Confluence

Post by root »

Hi,

This depends on what you want to integrate with Bitbucket or Confluence. Details might help here.

- root
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
gopalakrishna
Znuny newbie
Posts: 17
Joined: 27 Jun 2026, 12:09
Znuny Version: 6.5.22
Real Name: Gopalakrishna

Re: Integrate znuny-6.5.22 with BitBucket, Confluence

Post by gopalakrishna »

Tx for updating
If any body push the code into bitbucket particular repo, ticket will genearate automaticall in Znuny
root
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Re: Integrate znuny-6.5.22 with BitBucket, Confluence

Post by root »

Hi,

This is Znuny integration into Bitbucket. And as long as you can send a webhook from Bitbucket on this event, you are able to create a ticket out of this.

- root
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
gopalakrishna
Znuny newbie
Posts: 17
Joined: 27 Jun 2026, 12:09
Znuny Version: 6.5.22
Real Name: Gopalakrishna

Re: Integrate znuny-6.5.22 with BitBucket, Confluence

Post by gopalakrishna »

HI
I have configured the Bitbucket Data Center repository to integrate with Znuny 6.5.22. When I push code into the repository, I can see the webhook information arriving in the nginx logs on the Znuny server. However, despite selecting all payload options in Bitbucket for the repository webhook, no ticket is created in Znuny for testing purposes.

In Bitbucket, Webhook is https://znuny.test.cloud/nph-genericint ... API/Ticket
Screenshot 2026-07-08 123522.png

While click on Test connect in webhook and log is appear in nginx access.log as
127.0.0.6 - turlapati.gopala [08/Jul/2026:07:04:46 +0000] "POST /nph-genericinterface.pl/Webservice/Ticket%20REST%20API/Ticket HTTP/1.1" 301 169 "-" "Atlassian HttpClient 5.0.5 / Bitbucket-10.2.2 (10002002) / Default"
127.0.0.6 - turlapati.gopala [08/Jul/2026:07:04:46 +0000] "POST /otrs/index.pl HTTP/1.1" 200 12824 "-" "Atlassian HttpClient 5.0.5 / Bitbucket-10.2.2 (10002002) / Default"
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root
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Re: Integrate znuny-6.5.22 with BitBucket, Confluence

Post by root »

Hi,

What is the incoming payload and what is your mapping?

- root
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
gopalakrishna
Znuny newbie
Posts: 17
Joined: 27 Jun 2026, 12:09
Znuny Version: 6.5.22
Real Name: Gopalakrishna

Re: Integrate znuny-6.5.22 with BitBucket, Confluence

Post by gopalakrishna »

I don't know how to mapping at znuny. Could you pl help to me, it would be great
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