Customer login interface

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akozlof
Znuny newbie
Posts: 4
Joined: 21 Oct 2010, 19:47
Znuny Version: 2.4

Customer login interface

Post by akozlof »

Hello everyone,

I was wondering if there is at all a way to change the customer login interface ( the Logo and Company name) via the otrs gui rather then having to go to the customerheader.dtl and customerfooter.dtl file on the server itself to alter them. Is there a section in the Admin:Sysconfig:Framework:???? area at all that would allow me to do this?

Using OTRS 2.4 on debian lenny

Thank you
Allan Kozlof
Network Engineer
Nivsys Inc.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Customer login interface

Post by jojo »

The upcoming OTRS Version 3.0 will allow this
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
chetannagaonkar
Znuny advanced
Posts: 149
Joined: 25 Oct 2010, 10:02
Znuny Version: 3.2
Location: Bangalore, India

Re: Customer login interface

Post by chetannagaonkar »

I was able to change the Company Name. However, when I copied a logo in "img" specific folder and specify it in Customer Logo of Framework -> Frontend::Customer
settings, the logo was not reflected. Do we need to restart Apache for this to be reflected?
Best Regards
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate
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