Hello everyone,
I was wondering if there is at all a way to change the customer login interface ( the Logo and Company name) via the otrs gui rather then having to go to the customerheader.dtl and customerfooter.dtl file on the server itself to alter them. Is there a section in the Admin:Sysconfig:Framework:???? area at all that would allow me to do this?
Using OTRS 2.4 on debian lenny
Thank you
Allan Kozlof
Network Engineer
Nivsys Inc.
Customer login interface
Moderator: crythias
Re: Customer login interface
The upcoming OTRS Version 3.0 will allow this
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny advanced
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- Joined: 25 Oct 2010, 10:02
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Re: Customer login interface
I was able to change the Company Name. However, when I copied a logo in "img" specific folder and specify it in Customer Logo of Framework -> Frontend::Customer
settings, the logo was not reflected. Do we need to restart Apache for this to be reflected?
settings, the logo was not reflected. Do we need to restart Apache for this to be reflected?
Best Regards
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate