Hi,
I'm trying to create a monthly report with the number of the tickets moved into a specific queue per each day.
A standard report with the number of new/open tickets in that queue is not an option (I will not have the values I need)
Any advise?
Thanks!
Report - Number of tickets moved in other queue
Moderator: crythias
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- Znuny newbie
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Report - Number of tickets moved in other queue
OTRS 3.0.5 on Gentoo Linux, LDAP authentication for users and customers.
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- Znuny newbie
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Re: Report - Number of tickets moved in other queue
Anybody?
Please, I really need this type or report.
Thanks!
Please, I really need this type or report.
Thanks!
OTRS 3.0.5 on Gentoo Linux, LDAP authentication for users and customers.
Re: Report - Number of tickets moved in other queue
you could try it via SQL...
If you need it, you can order a custom report from xxx
If you need it, you can order a custom report from xxx
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 20
- Joined: 12 Oct 2010, 15:44
- Znuny Version: 3.0.5
Re: Report - Number of tickets moved in other queue
Hi Jojo,
Thanks for recomandation.
George
Thanks for recomandation.
George
OTRS 3.0.5 on Gentoo Linux, LDAP authentication for users and customers.
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- Znuny newbie
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Re: Report - Number of tickets moved in other queue
Did you got a solution?
OTRS: 2.4.x, OTRS::ITSM 2.1
OS: Ubuntu, Debian
WEB: Apache2, MySQL 5
OS: Ubuntu, Debian
WEB: Apache2, MySQL 5
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- Znuny newbie
- Posts: 20
- Joined: 12 Oct 2010, 15:44
- Znuny Version: 3.0.5
Re: Report - Number of tickets moved in other queue
Well.. no 
I have abandoned the idea for a while but if you find a solution in the mean time, please share it!
Thanks.

I have abandoned the idea for a while but if you find a solution in the mean time, please share it!
Thanks.
OTRS 3.0.5 on Gentoo Linux, LDAP authentication for users and customers.