Hi,
I cant get Apache2.2 services to start up, it says "Windows could not start the Apache 2.2 on Local Computer. For more information, review the system Event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1."
When I go through the event log, i find the first instance showing:
1. "The Apache2.2 service entered the stopped state"
2. "The Apache2.2 service terminated with service-specific error (0x1)"
I've restarted my server and made sure that there isn't any AV program causing problems.
VER: 3.0.1
OS: WinServer 2003
OTRS is DEAD..
Moderator: crythias
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crythias
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Re: OTRS is DEAD..
Apache is dead. It could be because it's not starting because IIS (or something else on port 80) conflicts with it.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Wswanepoel
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Re: OTRS is DEAD..
Thanks for quick reply..
I've checked the machine doesn't run IIS, I also thought of that.
I've check the ERROR.txt file.. the last few entries complain about a log.rm file thats missing.. why would it be missing?
[Wed Jan 19 13:17:07 2011] [error] Can't locate Kernel/System/Log.pm in @INC (@INC contains: C:/PROGRA~1/OTRS/Apache/Custom C:/PROGRA~1/OTRS/Apache/Kernel/cpan-lib C:/PROGRA~1/OTRS/Apache C:/PROGRA~1/OTRS/OTRS/Custom C:/PROGRA~1/OTRS/OTRS/Kernel/cpan-lib C:/PROGRA~1/OTRS/OTRS/ C:/Program Files/OTRS/StrawberryPerl/perl/site/lib C:/Program Files/OTRS/StrawberryPerl/perl/vendor/lib C:/Program Files/OTRS/StrawberryPerl/perl/lib . C:/Program Files/OTRS/Apache) at C:/PROGRA~1/OTRS/OTRS//Kernel/System/Web/InterfaceAgent.pm line 22.\nBEGIN failed--compilation aborted at C:/PROGRA~1/OTRS/OTRS//Kernel/System/Web/InterfaceAgent.pm line 22.\nCompilation failed in require at C:/PROGRA~1/OTRS/OTRS/scripts/apache2-perl-startup.pl line 68.\nBEGIN failed--compilation aborted at C:/PROGRA~1/OTRS/OTRS/scripts/apache2-perl-startup.pl line 68.\nCompilation failed in require at (eval 7) line 1.\n
I've checked the machine doesn't run IIS, I also thought of that.
I've check the ERROR.txt file.. the last few entries complain about a log.rm file thats missing.. why would it be missing?
[Wed Jan 19 13:17:07 2011] [error] Can't locate Kernel/System/Log.pm in @INC (@INC contains: C:/PROGRA~1/OTRS/Apache/Custom C:/PROGRA~1/OTRS/Apache/Kernel/cpan-lib C:/PROGRA~1/OTRS/Apache C:/PROGRA~1/OTRS/OTRS/Custom C:/PROGRA~1/OTRS/OTRS/Kernel/cpan-lib C:/PROGRA~1/OTRS/OTRS/ C:/Program Files/OTRS/StrawberryPerl/perl/site/lib C:/Program Files/OTRS/StrawberryPerl/perl/vendor/lib C:/Program Files/OTRS/StrawberryPerl/perl/lib . C:/Program Files/OTRS/Apache) at C:/PROGRA~1/OTRS/OTRS//Kernel/System/Web/InterfaceAgent.pm line 22.\nBEGIN failed--compilation aborted at C:/PROGRA~1/OTRS/OTRS//Kernel/System/Web/InterfaceAgent.pm line 22.\nCompilation failed in require at C:/PROGRA~1/OTRS/OTRS/scripts/apache2-perl-startup.pl line 68.\nBEGIN failed--compilation aborted at C:/PROGRA~1/OTRS/OTRS/scripts/apache2-perl-startup.pl line 68.\nCompilation failed in require at (eval 7) line 1.\n
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Wswanepoel
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Re: OTRS is DEAD..
The problem was indeed the fact the LOG.PM file wasn't there, i installed on another machine and copied the file to my system. IT'S WORKING AGAIN!!
I wonder how that file could have gone missing?
Anyway, thanks for the speedy response!
I wonder how that file could have gone missing?
Anyway, thanks for the speedy response!