Problem With New Owner Select Box

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mcqueena
Znuny newbie
Posts: 16
Joined: 19 Jan 2011, 21:59
Znuny Version: 3.0.2

Problem With New Owner Select Box

Post by mcqueena »

We've been using OTRS for several years now at our departmental helpdesk and have gone through several upgrades. We are currently on version 3.0.2. When we go to assign a new owner to a ticket, the new owner select box has quite a few empty slots at the top. In the screenshot you can see that I'm scrolled more than halfway down the box before I start to see active employees (I blurred their names). My guess is that these are inactive employees that are for some reason showing up here as blank. Any help is appreciated.

Here is the screenshot:
otrs_owner.jpg
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jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Problem With New Owner Select Box

Post by jojo »

Upgrade to 3.0.5 as this was a known bug
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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