Hi,
I got lots of infomails from multiple email address.
I have been created que "Infomails"
How I can make rule, when some infomail come from "infomail@foobar.com" , OTRS will be move ticket automaticly to "Infomails" que.
Br: Kristian
How to move tickets to other que, based of from address.
Moderator: crythias
Re: How to move tickets to other que, based of from address.
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Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com