How to move tickets to other que, based of from address.

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KristianW
Znuny newbie
Posts: 3
Joined: 18 Feb 2011, 10:47
Znuny Version: 3

How to move tickets to other que, based of from address.

Post by KristianW »

Hi,

I got lots of infomails from multiple email address.

I have been created que "Infomails"
How I can make rule, when some infomail come from "infomail@foobar.com" , OTRS will be move ticket automaticly to "Infomails" que.

Br: Kristian
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: How to move tickets to other que, based of from address.

Post by jojo »

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