i need help on this

Moderator: crythias

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marouitaa1988
Znuny newbie
Posts: 31
Joined: 28 Feb 2011, 13:11
Znuny Version: 3.0.5

i need help on this

Post by marouitaa1988 »

i want to migrate the configuration of OTRS3.0.5 to another machine without
overwriting the DB.

How can i do it?
:?
HervE
Znuny wizard
Posts: 391
Joined: 03 Jan 2011, 17:15
Znuny Version: 3.3.8
Location: France

Re: i need help on this

Post by HervE »

Hello,

I would suggest:
1) Make a backup of your database (mysqldump for instance)
2) Install OTRS 3.0.5 (yes it overwrites the database indeed)
3) Restore your database on the new installation

(And another thing: Please modify the title of this message because "i need help on this" does not help us to know what you are talking about :) )

HervE
OTRS 3.3.8 - Windows 7 - IIS7 - SQL Server - Firefox 30
marouitaa1988
Znuny newbie
Posts: 31
Joined: 28 Feb 2011, 13:11
Znuny Version: 3.0.5

Re: i need help on this

Post by marouitaa1988 »

For example if I made a new configuration OTRS3.0.5: customization and I want to migrate this config to another machine I have to follow the same procedure then??
thank's
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: i need help on this

Post by crythias »

yes, same procedure, and copy your config (or entire otrs folder) from old to new.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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marouitaa1988
Znuny newbie
Posts: 31
Joined: 28 Feb 2011, 13:11
Znuny Version: 3.0.5

Re: i need help on this

Post by marouitaa1988 »

when I do a backup for my system I have therefore three archives:
Config.tar.gz
DatabaseBackup.sql.gz
Application.tar.gz
I just want to migrate the configuration of my machine to another
is Config.tar.gz is useful for this?
If yes how to use it? :?
hellllp
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