Hi all,
is faq module part of the standard installation, or does that need to be installed separately? If so, where can I obtain it?
I was looking on relevant articles in OTRS documentation, but it didn't shed much light on the matter.
Will be grateful for any response.
Thanks
Jaromir
FAQ module
Moderator: crythias
Re: FAQ module
just install it via Package Manager in Admin Frontend
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: FAQ module
Got it, thanks jojo
Re: FAQ module
I used the Package Manager to install the FAQ module: but it was incomplete.
The following files are listed as missing:
var/httpd/htdocs/js/yui-image-uploader-faq.js
var/packagesetup/FAQ.pm
doc/en/FAQ.pdf
doc/de/FAQ.pdf
Where can I find these files? I have searched the rest of OS and can't find them.
Any ideas?
Thank you,
Tom Mulcahy
The following files are listed as missing:
var/httpd/htdocs/js/yui-image-uploader-faq.js
var/packagesetup/FAQ.pm
doc/en/FAQ.pdf
doc/de/FAQ.pdf
Where can I find these files? I have searched the rest of OS and can't find them.
Any ideas?
Thank you,
Tom Mulcahy
Re: FAQ module
run the SetPermissions Script and reinstall the FAQ via package manager
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com