Changes in Translation tables

[yuri0001]

I made changes in the translation files as ru_ITSMTicket.pm and another that appear after installation of ITSM module. And in the System Log error messages appears. See screenshots. Does this mean that I should transfer the data from these tables in my file ru.pm and not to touch these files?
Or any else?

[mshi]

Hi yuri0001,

You should not make custom translation in ru_ITSMTicket.pm, instead you should make your translation in xx_Custom.pm.

For specific Russian, all your custom translation should be placed in the file of ru_Custom.pm.

Mshi

[yuri0001]

Thank you!
If I understand correctly, I should create a file named ru_Custom.pm and copy your changes to ru_ITSM *. pm and ru.pm?

[mshi]

Yes.

[yuri0001]

I created a translation file ru_Custom.pm. Everything works except the translation of additional modules of ITSM. For them, there are files like ru_ITSM *. pm. The attempt to change or add any terms is an error. Do I need to create additional files, such as ru_ITSM * _Custom.pm? Trying to insert terms to a translation file ru_Custom.pm, makes it possible to translate the inserted terms, but cancels the translate other terms from the files ru_ITSM *. pm.
I found nothing in the documentation about this. Any idea?

[mshi]

I should still use ru_Custom.pm file to make your translation for ITSM module.

Mshi

[yuri0001]

I tried to create ru_ITSMConfigItem_Custom.pm file and make additions there. It worked!