Dashboard Addition?

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Firewalk
Znuny newbie
Posts: 13
Joined: 31 Mar 2011, 15:59
Znuny Version: 3.0.7

Dashboard Addition?

Post by Firewalk »

Is there a way to have the scheduled changes or work orders from the ISTM module appear on the Dashboard? Currently our agents have access to all of their open tickets on the Dashboard but have to switch over to the Change tab to see change requests and work orders. We'd like to streamline this if possible.
OTRS 3.0.7 and ITSM 3.0.2 on Fedora 14 with MySQL database
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Dashboard Addition?

Post by jojo »

At the moment there is no module for this.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Firewalk
Znuny newbie
Posts: 13
Joined: 31 Mar 2011, 15:59
Znuny Version: 3.0.7

Re: Dashboard Addition?

Post by Firewalk »

What are the odds that it's on the roadmap for a future release?
OTRS 3.0.7 and ITSM 3.0.2 on Fedora 14 with MySQL database
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Dashboard Addition?

Post by jojo »

Feel free to write a module and submit it in opar or submit at least the idea via ideascale
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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