Dashboard Addition?
Moderator: crythias
Dashboard Addition?
Is there a way to have the scheduled changes or work orders from the ISTM module appear on the Dashboard? Currently our agents have access to all of their open tickets on the Dashboard but have to switch over to the Change tab to see change requests and work orders. We'd like to streamline this if possible.
OTRS 3.0.7 and ITSM 3.0.2 on Fedora 14 with MySQL database
Re: Dashboard Addition?
At the moment there is no module for this.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Dashboard Addition?
What are the odds that it's on the roadmap for a future release?
OTRS 3.0.7 and ITSM 3.0.2 on Fedora 14 with MySQL database
Re: Dashboard Addition?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com