how to set permission in Sub-Menu of Main Ticket Menu

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rohit1
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Posts: 73
Joined: 19 Feb 2011, 12:05
Znuny Version: 3.0.5

how to set permission in Sub-Menu of Main Ticket Menu

Post by rohit1 »

Hi,

Like in Tickets main menu we have 5 sub menus in it like Status View, Queue View, Escalation View etc. What is the possible ways we can give permissions to different users to view the sub-menu under the main ticket main menu, or can we remove the sub-menus for any particular users, please suggest

Regards
Rohit Singh
Regards
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
crythias
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Re: how to set permission in Sub-Menu of Main Ticket Menu

Post by crythias »

Please update your signature. (see my signature).
rohit1 wrote:What is the possible ways we can give permissions to different users to view the sub-menu under the main ticket main menu, or can we remove the sub-menus for any particular users, please suggest
Edit Config Settings in Ticket -> Frontend::Agent::ModuleRegistration

Add agents to groups you want to use for modules you want them to see.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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