At first i want to excuse myself for my bad English. I hope you can understand what i mean.^^
I need an Top down menu with all Queues like at the Phone-Ticket, but i want it to write in Subject, not in Dest.
In AgentTicketPhone.dtl I can generate such Top Down Menu with "$Data{ToStrg}", but it write automatically in variable "Dest".
Can u explain me how I can realize that?
Top Down Menu with all Queues at Ticket-from
Moderator: crythias
Top Down Menu with all Queues at Ticket-from
OTRS: 3.0.7
BS: Win 7
BS: Win 7
Re: Top Down Menu with all Queues at Ticket-from
I done it by myself.
I had to change the Name from Dest to Subject at AgentTicketPhone.pm.
[...]
$Param{ToStrg} = $Self->{LayoutObject}->AgentQueueListOption(
Class => 'Validate_Required',
Data => \%NewTo,
[...]
Name => 'Subject',
[...]
I had to change the Name from Dest to Subject at AgentTicketPhone.pm.
[...]
$Param{ToStrg} = $Self->{LayoutObject}->AgentQueueListOption(
Class => 'Validate_Required',
Data => \%NewTo,
[...]
Name => 'Subject',
[...]
OTRS: 3.0.7
BS: Win 7
BS: Win 7