Top Down Menu with all Queues at Ticket-from

Moderator: crythias

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Cetacea
Znuny newbie
Posts: 8
Joined: 10 May 2011, 23:22
Znuny Version: 3.07

Top Down Menu with all Queues at Ticket-from

Post by Cetacea »

At first i want to excuse myself for my bad English. I hope you can understand what i mean.^^


I need an Top down menu with all Queues like at the Phone-Ticket, but i want it to write in Subject, not in Dest.

In AgentTicketPhone.dtl I can generate such Top Down Menu with "$Data{ToStrg}", but it write automatically in variable "Dest".
Can u explain me how I can realize that?
OTRS: 3.0.7
BS: Win 7
Cetacea
Znuny newbie
Posts: 8
Joined: 10 May 2011, 23:22
Znuny Version: 3.07

Re: Top Down Menu with all Queues at Ticket-from

Post by Cetacea »

I done it by myself.

I had to change the Name from Dest to Subject at AgentTicketPhone.pm.

[...]
$Param{ToStrg} = $Self->{LayoutObject}->AgentQueueListOption(
Class => 'Validate_Required',
Data => \%NewTo,
[...]
Name => 'Subject',
[...]
OTRS: 3.0.7
BS: Win 7
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