OWNER view dissappear, please guide

Moderator: crythias

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rohit1
Znuny newbie
Posts: 73
Joined: 19 Feb 2011, 12:05
Znuny Version: 3.0.5

OWNER view dissappear, please guide

Post by rohit1 »

Hi all,

I am unable to view the OWNER link in my TicketMenu module of TicketZoom Page(from where we change the ticket ownership to other agent), please guide whats wrong with the system.
Regards
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
Daniel Obee
Moderator
Posts: 644
Joined: 19 Jun 2007, 17:11
Znuny Version: various
Real Name: Daniel Obée
Location: Berlin

Re: OWNER view dissappear, please guide

Post by Daniel Obee »

Check Frontend::Module###AgentTicketOwner in sysconfig and in doubt reset to defaults. Should do the trick.

Greets
Dan
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