Hi all,
I am unable to view the OWNER link in my TicketMenu module of TicketZoom Page(from where we change the ticket ownership to other agent), please guide whats wrong with the system.
OWNER view dissappear, please guide
Moderator: crythias
OWNER view dissappear, please guide
Regards
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
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- Moderator
- Posts: 644
- Joined: 19 Jun 2007, 17:11
- Znuny Version: various
- Real Name: Daniel Obée
- Location: Berlin
Re: OWNER view dissappear, please guide
Check Frontend::Module###AgentTicketOwner in sysconfig and in doubt reset to defaults. Should do the trick.
Greets
Dan
Greets
Dan