I made a mistake and configured the wrong Domain Name for my system. Now when I receive a New Ticket notification the URL to go to the Ticket Zoom is no good.
I was looking trough the documentation but could not find anything to guide to right config file. Is there a way changing the Domain Name without actually having to install the system from scratch again?
Thanks in advance.
How to Change the System's Domain Name
Moderator: crythias
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- Znuny newbie
- Posts: 7
- Joined: 25 Apr 2011, 18:49
- Znuny Version: 3.0.7
- Real Name: Alexander Pena
How to Change the System's Domain Name
OTRS 3.07, MYSQL, Debian 6.0.1
Re: How to Change the System's Domain Name
Sysconfig -> Framework -> Core
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny expert
- Posts: 250
- Joined: 12 Oct 2010, 01:35
- Znuny Version: 3.0.9
- Company: LRS Health
Re: How to Change the System's Domain Name
Some say it is also located at:
Read -> The -> Manual
Read -> The -> Manual
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks 
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText

[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText
-
- Znuny newbie
- Posts: 7
- Joined: 25 Apr 2011, 18:49
- Znuny Version: 3.0.7
- Real Name: Alexander Pena
Re: How to Change the System's Domain Name
Thanks a lot jojo. I apologize if my questions seem like I'm wasting your time, but like I mention before, I'm pretty new to this systems and don't really know my way around. I tried to look for answers before I post, but I guess they were not as obvious to me as they were to MichaelR.
Thanks again jojo
Thanks again jojo
OTRS 3.07, MYSQL, Debian 6.0.1
-
- Znuny expert
- Posts: 250
- Joined: 12 Oct 2010, 01:35
- Znuny Version: 3.0.9
- Company: LRS Health
Re: How to Change the System's Domain Name
I'm just trolling 
That's the fun of not being an moderator/admin! I can be as evil as I like

That's the fun of not being an moderator/admin! I can be as evil as I like

OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks 
[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText

[Major Code Changes]
ArticleFreeTime1-3
Ability to search ArticleFreeText