Upgrade from 2.0.4 help

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Juancho
Znuny newbie
Posts: 2
Joined: 11 Jan 2011, 20:01
Znuny Version: 2.0.4

Upgrade from 2.0.4 help

Post by Juancho »

Hi there.
U have installed otrs v 2.0.4 and need to upgrade it . Im using a Linux server and Oracle Db. I read that upgrades start at 2.1.x, so any help?
Can I install just one module at a time? Which file must I download?

Thx!!!!!!!!!!!!!!!!!!!!!
rodrigosalzman
Znuny newbie
Posts: 3
Joined: 08 Aug 2011, 16:14
Znuny Version: 2.0.4
Real Name: Rodrigo Salzman
Company: Accesstage

Re: Upgrade from 2.0.4 help

Post by rodrigosalzman »

Hello, You solved your problem? If yes, how?

My company use the OTRS 2.0.4, and we need make the UPDATE. If we make the update our setting are the same or the access profile, email group and the history of call will disappear ?
This new otrs 3.0.5 support XGB? And the base support a lot of call?

Thank you
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