Can anyone help me???
How to add the queue when we want to create a new ticket?
There are just junk, misc, postmaster, and raw.
I want to submit a new ticket to the account email itteam.
Then all the Staff IT can receive an email for new ticket requests .
Thanks for the help...
how to create new queue
Moderator: crythias
Re: how to create new queue
go to admin page -> click the queue -> click Add queue
fedora 5.0, OTRS 3.0.6
Professional software engineer
Professional software engineer
Re: how to create new queue
Read the documentation (doc.otrs.org)
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: how to create new queue
Thanks..