Not able to access package manager

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cburcet
Znuny newbie
Posts: 3
Joined: 23 Aug 2011, 16:07
Znuny Version: 2.4.9
Real Name: Christopher Burcet
Company: Kelly Global Logistics

Not able to access package manager

Post by cburcet »

Hi All,

I seem to be having a problem accessing the package manager. I went ahead and disabled the SELinux but I am still getting the error as follows:

ERROR: Need write permission in OTRS home
Try: $OTRS_HOME/bin/SetPermissions.pl !!!

I am trying to get to the package manager in order to be able to use the iphone app. Any help would be greatly appreciated. Thanks in advance.

Chris B.
Last edited by cburcet on 23 Aug 2011, 21:27, edited 1 time in total.
Wolfgangf
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Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: Not able to access packet manager

Post by Wolfgangf »

Try: $OTRS_HOME/bin/SetPermissions.pl !!!
and did you run the SetPermissions.pl?
Produktiv:
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cburcet
Znuny newbie
Posts: 3
Joined: 23 Aug 2011, 16:07
Znuny Version: 2.4.9
Real Name: Christopher Burcet
Company: Kelly Global Logistics

Re: Not able to access packet manager

Post by cburcet »

ok started to run SetPermissions.pl but since im somewhat new to Ubuntu/linux im not really sure how to set the permissions for the admin user in order to access the package manager. Sry for being such a pain :(
cburcet
Znuny newbie
Posts: 3
Joined: 23 Aug 2011, 16:07
Znuny Version: 2.4.9
Real Name: Christopher Burcet
Company: Kelly Global Logistics

Re: Not able to access package manager

Post by cburcet »

Got It!!! :D

was a typo in my end.
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