How to encrypt password?

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simonkwong
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How to encrypt password?

Post by simonkwong »

One client forgot windows password. After the password was reset, I updated the ticket with new password. How do I encrypt the new password in the ticket system to make sure only the client can read it?

Thanks
crythias
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Re: How to encrypt password?

Post by crythias »

You can't do that. You should communicate password changes outside of OTRS.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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simonkwong
Znuny newbie
Posts: 4
Joined: 24 Jul 2011, 19:49
Znuny Version: 3.0.9
Real Name: Simon Kwong
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[SOLVED] Re: How to encrypt password?

Post by simonkwong »

Hi Crythias,

Noted and thanks.
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