Admin OTRS can't add agents

Moderator: crythias

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osalcedo
Znuny newbie
Posts: 2
Joined: 20 Oct 2011, 02:30
Znuny Version: 3.0.10
Real Name: Omer Salcedo
Company: Universidad Tecnologica de Bolivar

Admin OTRS can't add agents

Post by osalcedo »

Hi all,

I installed the 3.0.10 version of OTRS help desk. the installation went smoothly. When I log in as root @ localhost and proceed to create a new agent after completing the information correctly, I get a message box informing you that one or more errors and points in the email field, which is required . It is worth noting that information is entered correctly (eg jdoe@example.com).

What possible problem could be a bug in the system or configuration problem?

Thanks in advance and waiting for your valuable help.

Omer Salcedo.
flinbos
Znuny newbie
Posts: 5
Joined: 18 Oct 2011, 09:10
Znuny Version: 3.0
Real Name: afdhal
Company: bppt

Re: Admin OTRS can't add agents

Post by flinbos »

OTRS 3.0
CentOS 5.6
osalcedo
Znuny newbie
Posts: 2
Joined: 20 Oct 2011, 02:30
Znuny Version: 3.0.10
Real Name: Omer Salcedo
Company: Universidad Tecnologica de Bolivar

Re: Admin OTRS can't add agents

Post by osalcedo »

thanks very much for the information. It's Worked.

Omer Salcedo.
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