unable to send mail via gmail smtptls

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pmtnmanq
Znuny newbie
Posts: 2
Joined: 23 Oct 2011, 21:15
Znuny Version: 3.0.11
Real Name: rob
Company: Comark

unable to send mail via gmail smtptls

Post by pmtnmanq »

Hello, I've installed otrs version 3.0.11 on linux Redhat5. I configured the Core::Sendmail as per the instructions at http://faq.otrs.org/otrs/public.pl?Acti ... ItemID=363. I'm able fetch the mail for the gmail account but a test of the send returns the following error:

connect faild :IO::INET: connect: Connection timed out at /opt/otrs//Kernal/System/Email/SMTPTLS.pm line 110

New to Linux and OTRS
thx
jojo
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Re: unable to send mail via gmail smtptls

Post by jojo »

check if you are allowed to connect throug the port 25 to google mail
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
mitel2011
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Joined: 11 Nov 2011, 15:55
Znuny Version: 2.1.1

Re: unable to send mail via gmail smtptls

Post by mitel2011 »

You can't connect through port 25 to gmail.

You also need to make a secure connection, I can't remember the port, something like 584
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: unable to send mail via gmail smtptls

Post by jojo »

It's 587 (submission) which is SMTPTLS on a seperate Port (and won't work without authentification)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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