Upgrading new version 3.0.7 to 3.0.11

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andreasfc
Znuny newbie
Posts: 35
Joined: 10 Nov 2010, 16:20
Znuny Version: 3.2.9

Upgrading new version 3.0.7 to 3.0.11

Post by andreasfc »

Ì have a running version of OTRS 3.0.7 but want to upgrade to a new version.
What is the best way to do it?
OTRS is installed in /opt/otrs

Thanx
jojo
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Re: Upgrading new version 3.0.7 to 3.0.11

Post by jojo »

how did you install OTRS? via rpm or tar?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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andreasfc
Znuny newbie
Posts: 35
Joined: 10 Nov 2010, 16:20
Znuny Version: 3.2.9

Re: Upgrading new version 3.0.7 to 3.0.11

Post by andreasfc »

OTRS is installed with a tar and not RPM, which is easier for the future to upgrade?
Maybe switch to a release based which uses RPM is easier?
For instance : Opensuse or Scientific Linux, CentOS?
I Want to install new versions on seperate directories with version number, but when using an RPM it should be easier, I presume?
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