Hi
Anyone know if there is a way to bulk "watch/unwatch" tickets?
We are able to watch/unwatch tickets one by one, but sometimes it would be nice to have the choice to bulk them
Anyone?
-- Erwing
Bulk "Watch/Unwatch"
Moderator: crythias
Bulk "Watch/Unwatch"
OTRS 3.2.2 on CentOS - mySQL
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- Znuny advanced
- Posts: 119
- Joined: 12 Jan 2011, 22:35
- Znuny Version: 4.x.x.x.x
- Company: Self-Employed
Re: Bulk "Watch/Unwatch"
Not really we have been experiencing the same problem and because the Bulk action shows up on the QueueView Page and Subscribe/Unsubscribe shows up on the TicketViewPage only it cannot be used for such.
For us the same problem applies with TicketFreeText field ... we cannot set a specific field for many tickets (Bulk) at once
Note that we are on 2.4, most likely the same situation on 3.x
For us the same problem applies with TicketFreeText field ... we cannot set a specific field for many tickets (Bulk) at once
Note that we are on 2.4, most likely the same situation on 3.x
OTRS 4.0.11
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)