Bulk "Watch/Unwatch"

Moderator: crythias

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Erwing
Znuny newbie
Posts: 16
Joined: 03 Jan 2011, 15:40
Znuny Version: 2.4.5

Bulk "Watch/Unwatch"

Post by Erwing »

Hi

Anyone know if there is a way to bulk "watch/unwatch" tickets?
We are able to watch/unwatch tickets one by one, but sometimes it would be nice to have the choice to bulk them

Anyone?

-- Erwing
OTRS 3.2.2 on CentOS - mySQL
SLESSARD
Znuny advanced
Posts: 119
Joined: 12 Jan 2011, 22:35
Znuny Version: 4.x.x.x.x
Company: Self-Employed

Re: Bulk "Watch/Unwatch"

Post by SLESSARD »

Not really we have been experiencing the same problem and because the Bulk action shows up on the QueueView Page and Subscribe/Unsubscribe shows up on the TicketViewPage only it cannot be used for such­.

For us the same problem applies with TicketFreeText field ... we cannot set a specific field for many tickets (Bulk) at once

Note that we are on 2.4, most likely the same situation on 3.x
OTRS 4.0.11
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)
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