Auto Assigned Ticket via otrs.PostMasterMailbox.pl

Moderator: crythias

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andry79fi
Znuny newbie
Posts: 4
Joined: 03 Mar 2011, 10:42
Znuny Version: 3.0.5

Auto Assigned Ticket via otrs.PostMasterMailbox.pl

Post by andry79fi »

Hello
is poissibile to automatically assign (to an agent) tickets that are taken by PostMasterMailbox.pl ?
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crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Auto Assigned Ticket via otrs.PostMasterMailbox.pl

Post by crythias »

Generic Agent can be used to assign tickets of type New of owner root@localhost
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nila
Znuny newbie
Posts: 1
Joined: 30 Nov 2011, 23:02
Znuny Version: 11.2

Re: Auto Assigned Ticket via otrs.PostMasterMailbox.pl

Post by nila »

crythias wrote:Generic Agent can be used to assign tickets of type New of owner root@localhost
Thanks, that helped me as well
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