Hello
is poissibile to automatically assign (to an agent) tickets that are taken by PostMasterMailbox.pl ?
Auto Assigned Ticket via otrs.PostMasterMailbox.pl
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Re: Auto Assigned Ticket via otrs.PostMasterMailbox.pl
Generic Agent can be used to assign tickets of type New of owner root@localhost
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Auto Assigned Ticket via otrs.PostMasterMailbox.pl
Thanks, that helped me as wellcrythias wrote:Generic Agent can be used to assign tickets of type New of owner root@localhost