This relates to my post here: http://forums.otrs.org/viewtopic.php?f=53&t=12768
Assuming I have somehow corrupted our CMDB, how would I purge the entire CMDB (CI definitions, CIs, everything)? I am prepared to uninstall and re-install OTRS::ITSM if this is possible without affecting the core OTRS database of tickets.
Solved: Purge CMDB
Moderator: crythias
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- Znuny expert
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- Joined: 26 Jan 2011, 13:23
- Znuny Version: 3.0.7
- Real Name: Rod Behr
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Solved: Purge CMDB
Last edited by RBehr on 05 Dec 2011, 14:42, edited 1 time in total.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
Re: Purge CMDB
just deinstall the CMDB Package
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny expert
- Posts: 167
- Joined: 26 Jan 2011, 13:23
- Znuny Version: 3.0.7
- Real Name: Rod Behr
- Company: Impact
- Location: London, United Kingdom
- Contact:
Re: Purge CMDB
This would work, except that we have made our own changes to some of the files.
Copied the files, re-installed package and then copied the files back. Thanks.
Copied the files, re-installed package and then copied the files back. Thanks.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3