Solved: Purge CMDB

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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
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Solved: Purge CMDB

Post by RBehr »

This relates to my post here: http://forums.otrs.org/viewtopic.php?f=53&t=12768

Assuming I have somehow corrupted our CMDB, how would I purge the entire CMDB (CI definitions, CIs, everything)? I am prepared to uninstall and re-install OTRS::ITSM if this is possible without affecting the core OTRS database of tickets.
Last edited by RBehr on 05 Dec 2011, 14:42, edited 1 time in total.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
jojo
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Re: Purge CMDB

Post by jojo »

just deinstall the CMDB Package
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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
Contact:

Re: Purge CMDB

Post by RBehr »

This would work, except that we have made our own changes to some of the files.

Copied the files, re-installed package and then copied the files back. Thanks.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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