Error - Need a valid email address

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gulas
Znuny newbie
Posts: 35
Joined: 18 Jul 2011, 17:15
Znuny Version: 3.0.8

Error - Need a valid email address

Post by gulas »

Hello All,

suddently my OTRS stop working well..
when i try to reply a ticket, it takes so long to open, and then says: one or more errors("Need a valid email address or dont use a local email address"). The email is correct.
it was working well and i didnt change anything

What is the problem ? and what can i do ?

Thanks
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Error - Need a valid email address

Post by jojo »

Have a look in the log files
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
gulas
Znuny newbie
Posts: 35
Joined: 18 Jul 2011, 17:15
Znuny Version: 3.0.8

Re: Error - Need a valid email address

Post by gulas »

It seems to be a problem with DNS.. Im using gmail account.

thanks
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