Hello All,
suddently my OTRS stop working well..
when i try to reply a ticket, it takes so long to open, and then says: one or more errors("Need a valid email address or dont use a local email address"). The email is correct.
it was working well and i didnt change anything
What is the problem ? and what can i do ?
Thanks
Error - Need a valid email address
Moderator: crythias
Re: Error - Need a valid email address
Have a look in the log files
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Error - Need a valid email address
It seems to be a problem with DNS.. Im using gmail account.
thanks
thanks