Export email

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jfreeman2nc
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Export email

Post by jfreeman2nc »

I setup the OTRS helpdesk and was test out setting up the email system with our Exchange server. Due to myself sometimes jumping into something before I think, I setup the email address as my own to perform the test and all of my inbox emails were migrated over into OTRS as tickets. Is there any way to export these emails back into Outlook?

Thank you in advance for your help!

Jonathan
OTRS 3.1.4
Windows Server 2008 R2
MySQL

OTRS 3.0.10 - soon to be 3.0.12 or 3.1.4
Windows Server 2008 R2
MySQL DB
crythias
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Re: Export email

Post by crythias »

Unfortunately, that is not directly possible.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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betop23
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Joined: 03 May 2011, 19:29
Znuny Version: 2.4.9

Re: Export email

Post by betop23 »

I have that problem, my inbox emails were migrated over into OTRS as tickets.
This always happens or is there a way to keep a copy in my inbox mail?
jojo
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Re: Export email

Post by jojo »

Mails will always fetched completely from the server and there is no way back!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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crythias
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Re: Export email

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
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